1How about the warranty policy
Considering the shipping time, the warranty time is 12 months, which is counted from the date when the commission and installation is finished.
2Where is the factory?
The factory is in Dongguan city, Guangdong province, so we suggest you to fly to Guangzhou or Hong Kong city, then we will pick you up.
If you take CRH train from other cities in China, Please try to reach to HuMen or DongGuan station.
3How many machine do you produce and sell in a month? Have your product been sold out of China?
For CNC lathe, we produce 30 units on average, and for CNC milling Machine, it is 40 units on average.
Mostly, our products are sold inside China, and we also have clients in Indonesia, Vietnam, Thailand, Russia, Mexico and so on.
We’re looking for an professional agent around the world.
4How should I choose the machine?
First, Prepare the drawings or the part sample, in the drawing, please list the parts’ shape, size, accuracy requirement and material ,
Second, contact our sales representative to get the professional technical solution.
Third, we will perform the sample testing and check the sample according to the drawing.
Last but not the least, business negotiation.
5Why do you need 30-40 days to produce the machine?
First, the machines cast is built and processed in Jiangsu plant, it takes over 30steps to make one qualified cast.
Second, during the assembling work, each step would be tested to make sure the accuracy is qualified. And Manual scrape takes long time.
Third, normally high rotation speed spindle takes long time from Taiwan. Sometimes we prepare stock, but local clients always need urgent orders.
6What’s your main components for the Machines?
All the key components we used on the machine are from Taiwan or Japan famous brand.
For example: